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By 1988, NEA embarked on a new corporate thrust from the broad “total electrification on an area coverage basis” to “to function as an interested lender in order to promote total electrification through viable ECs that provide reliable service towards countryside development”.

The last year of the Aquino administration was punctuated by power crisis. This became a national concern which was inherited by President Fidel V. Ramos when he assumed office in 1992. Under his helm, the Department of Energy was created on December 9,1992 by virtue of RA 7638. Subsequently, the Electric Power Crisis Act of 1993 or RA 7648 was also enacted on April 2,1993. Under these laws, the power sector was institutionalized and effective measures were adopted to address the electric power crisis which almost crippled the national economy at that time.

In the same year, NEA focused on the following programs:

- rehabilitation of lines

- line expansion

- energization of isolated islands

- improvement of collection efficiency

- decreasing the ECs system loss

- upgrading the ECs to higher categories

- increasing loan releases to ECs

- improving the ECs viability

Towards the end of year 2000, NEA focused on the establishment of quality services for its internal and external clients.

NEA as an organization was able to qualify as ISO 9001 certified in 2001.Based on records, it was the first GOCC to secure such kind of prestigious certification. It meant the installation of a Quality Management System (QMS) which would create a competitive advantage for the Agency in terms of achieving better results, higher efficiency and productivity at a minimal cost and of course providing the best services to its primary clientele, the 119 ECs.

New Role of NEA Under the EPIRA

It also authorized the transfer of the franchising functions of NEA to Congress, after five years from the date of the effectivity of the law and the transfer of rate functions to the Energy Regulatory Commission. However, it provided additional mandate to NEA to act as guarantor for purchases of electricity in the Wholesale Electricity Spot Market (WESM) by an electric cooperative or small distribution utility to support its credit standing. It increased the capitalization of NEA from P5 billion to P25 billion. Under the said Act, NEA maintains to provide financial, institutional and technical assistance to the ECs.

The same Act also called for the restructuring of the ECs. Hence, Executive Order (EO) No.119 was promulgated to this effect. Among others, it provided guidelines on the assumptions by the Power Sector Assets and Liabilities Management (PSALM) Corporation of rural electrification loans incurred by the ECs for the purpose of financing the rural electrification program.

One of the conditions was the submission by category A+, A and B ECs of Performance Improvement Programs (PIP). Likewise category C, D, & E ECs were also required to submit Rehabilitation and Efficiency Plan (REP). These plans were reinforced by the submission of various plans such as Global Competitiveness Plans, Accelerated Recovery Plan and Survival Plan.

Consequently, NEA had monitored closely the performance of the 119 ECs nationwide to prepare them to operate and compete under the deregulated market and to strengthen their technical and managerial capability and financial viability.

On ailing ECs, management options and special strategies were applied. One of these was the so called Task Force “Kapatid”. It is composed of engineers and linemen from neighboring ECs tasked to assist in the upgrading/rehabilitation of electricity distribution lines. This task force was utilized in Aklan, Basilan, Masbate and Lanao del Sur.

For ECs whose financial deficiencies have been well pronounced, NEA was forced to take over to sustain the delivery of reliable service to the member-consumers.

Presently, NEA as an organization is undergoing a facelift to enhance its corporate image and to improve the delivery of quality services to the ECs, notwithstanding the presence of a lean workforce.